Watch / Situations you will recognize · 1:06
Your Rep Doesn't Need More Training
The rep keeps losing deals after two rounds of training; the skill is there and the standard is not.
Illustrations from a demo workspace. The company, people and numbers are fictional.
Read the transcript
Your salesperson keeps losing deals. You've sent them to training twice. What if the training isn't the problem? So let's look at Liam here and the behavioral coaching diagnostic. So the manager sees the deals repeatedly stall because the rep depends on one customer contact. He's single threaded. So management OS, we review the pattern and recognizes that the rep has already demonstrated the required skill on successful deals. So the recommendation is to establish clear stakeholder engagement standards, inspect compliance, and reinforce the behavior. Not sending the rep through another training course or watching another freaking gong video. Now let's take a look at the three coaching interventions. Stop guessing what your people need. Know what to coach and how with management OS.
