MANAGEMENT OS_← Webhooks help

Webhooks · Stripe

Connect Stripe to Management OS.

About five minutes. Stripe sends Management OS the revenue events that matter — successful payments, new subscriptions, churn — and they show up in your brief automatically.

Step 1 — Get your Management OS webhook URL

  1. Sign in to Management OS → Settings → Webhooks
  2. Click New webhook key, label it "Stripe", click Create
  3. Copy the URL that appears

Step 2 — Add the endpoint in Stripe

  1. Sign in to dashboard.stripe.com
  2. In the left sidebar, click Developers
  3. Click the Webhooks tab
  4. Click + Add endpoint

Step 3 — Configure the endpoint

  1. Endpoint URL: paste your Management OS webhook URL
  2. Description: "Management OS revenue signals"
  3. Events to send: click Select events and pick at minimum:
    • payment_intent.succeeded — for one-time payments
    • customer.subscription.created — for new subscribers
    • customer.subscription.deleted — for churn
    • invoice.paid — for recurring renewals
  4. Click Add endpoint

Stripe sends its standard JSON envelope. Management OS reads the relevant customer, amount, and timing from each event automatically — no field mapping needed.

Step 4 — Test it

  1. Back on the Stripe webhook endpoint detail page, click the Send test webhook button (top right)
  2. Pick payment_intent.succeeded and click Send test event
  3. Wait 30 seconds and open Management OS → Ask Anything
  4. Ask: "Any Stripe payment events today?"
  5. The test event should appear

Where you'll see Stripe activity

  • Weekly Brief — closed-won and renewal events feed the Develop Your Business pillar (revenue cadence, NRR, MRR trends)
  • Account Plans — each payment / subscription event is matched to the corresponding customer account automatically
  • Ask Anything — example: "Which accounts churned this quarter?"

Troubleshooting

Stripe shows endpoint as failing: On the webhook detail page in Stripe, you can see the most recent attempts and the responses. If you see anything other than 200 OK, screenshot it and email support@mgmt-os.ai.

Test mode vs Live mode: Stripe has separate webhook endpoints for test and live data. Make sure you added Management OS to the mode you want — most customers want Live.